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Please have a gander at these Terms and Conditions before using https://www.CityWatches/ (the “Website”) owned and run by team CityWatches.
Your access to and use of the Service is based on your acceptance of and adherence to these Terms. These Terms apply to all visitors, users, and anyone else who uses the Service.
For any questions about our brand, prices, features, shipping, etc., visit the Website or give us a shout at cs@citywatches.co.uk for more details.
By using our website, you agree to our Privacy Policy which is detailed here.
CityWatches reserves complete ownership of this website and its content, which includes but may not be limited to ads, marketing, photos, audios, images, designs, software, text, and any other material.
Our ownership rights are protected by local and international copyright laws and other intellectual property rights. Reproduction and use of the content, without prior written consent, in any form or manner is prohibited and may result in strict legal action.
This outlines the basic obligation of CityWatches to provide services which are part of the agreement. If any changes need to be made by the client or the user of our website, then the wording will need to be tweaked slightly, or else this point can be sorted in the Schedule.
Import duties and local taxes are NOT included in the quoted price of goods being delivered to any location unless explicitly stated. You’ll be responsible for paying any and all import duties and local taxes, including any admin charges upon receipt. You’ll also need to handle clearing the items by providing all necessary information to customs if they ask for it.
Insurance for Express Shipping methods (e.g., FedEx, DHL, UPS, and EMS) is provided by the respective carriers. So, if the item gets lost or damaged in transit, the insurance claim has to be filed with the carrier. We can file the claim on your behalf, or you can do it yourself from your country. If you choose us to file the claim, we will submit all the relevant information to the carrier, and if the claim is approved, the claim amount will be refunded to you. The whole claim process can take 2–4 weeks.
All our watches, depending on the brand, come with either our two-year International Warranty or manufacturer Warranty. If the watch is under manufacturer warranty, in the event of a warranty claim, please refer to the warranty booklet and get the watch repaired at the manufacturer service centre. In the event of a repair under our warranty, please email us with details and, if necessary, also include a few photos. If the issue can’t be sorted, we’ll ask you to send the watch back to us. The watch will be repaired at our expense and returned to you. Please read the warranty info here.
For the sake of publicity, we might email you to ask for your thumbs up to use your kind words about our product(s) and/or service. We’ll always ask for your go-ahead before using your comment for publicity. We won’t display your full name. If at any time you want us to remove the testimonial, shoot us an email at cs@citywatches.co.uk and we’ll take it down by the next business day.
Meanwhile, all content provided on the Website is for informational purposes only. CityWatches makes no claims about the accuracy or completeness of any info on this site or found by following any link on this site.
CityWatches won’t be liable for any errors or omissions in this information, nor for the availability of this information. CityWatches won’t be liable for any losses, injuries, or damages from the display or use of this information.
Most parts of the website are open to all users. However, for security reasons, some parts of the website are only accessible if you’ve placed an order with us and have an order number.
You don’t need to create a user account to place an order with us.
We Collect Your Details to:
Please refer to our Privacy Policy for more details.
We take all reasonable steps to make sure this Website is up and running every day. However, sometimes technical issues might cause some downtime, and we won’t be liable if this website is unavailable at any time.
Where possible, we always try to give advance warning of maintenance issues that might cause website downtime, but we aren’t obliged to provide such notice.
Any material that a visitor to this Website sends or posts to this Website is considered non-proprietary and non-confidential. We can copy, disclose, distribute or use for whatever other purpose we see fit all material provided to us, except for personal information, which is covered under our Privacy Policy.
When using this website, you shouldn’t post or send to or from this Website any material:
CityWatches doesn’t represent or endorse the accuracy or reliability of any information, content, or ads contained on, distributed through, or linked, downloaded, or accessed from any of the services on this website, nor the quality of any products, info, or any other material displayed, purchased, or obtained by you as a result of an ad or any other info or offer in connection with the services here.
Throughout this Website, you may find links to third-party websites. The provision of a link to such a website doesn’t mean that CityWatches endorses that website. If you visit any website via a link on this Website, you do so at your own risk;
Any party wishing to link to this website can do so, provided that the conditions below are observed;
By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered by this Website as a result of such linking.
The users of our website are to supply all information required for CityWatches to complete the demand in accordance with the agreed specifications. Such information may include, but is not limited to, photographs, written copy, and other printed materials.
You agree to indemnify, defend, and hold harmless CityWatches, its parent, subsidiaries, affiliates, officers, directors, employees, agents, representatives, vendors, and distributors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable solicitors’ fees) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation or breach of any representation or obligation under these Site Terms.
Under no circumstances will CityWatches be responsible or liable for financial or other loss or damage caused by the failure or use or misuse of our website. CityWatches will ensure that data on their site is regularly backed up manually and that a contingency plan is in place to minimise possible losses as a result of software failure.
CityWatches reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with our defence of such claim.
Prices for our brand of watches are described on the Website and are incorporated into these Terms by reference, and CityWatches reserves the right to change the prices, products, and services at any time without any prior notice.
This clause contains the default position for invoicing and payment. Any special terms should be put into the Schedule. Whichever way it goes, failure to make payment may result in the cancellation of services.
We have the right to cancel your order (which had been accepted by us) at any time and for any reason whatsoever without your prior consent or agreement by giving you written notice of such cancellation. Upon such cancellation of your order, the following provisions shall apply:
CityWatches will deliver the products to the buyer's address through Shipping/Couriers partners. Title and risk of loss for all products ordered by you shall pass on to you upon CityWatches's shipment to the Shipping/Couriers partner.
If you refuse to receive the package from the courier, and if the courier returns the package to us, all associated shipping costs, return shipping costs, and any duties/taxes charged on the shipment will be deducted from the refund amount. If you refuse to receive the package and due to this, the courier abandons the package, there will be no refund issued.
An estimated delivery time is displayed on the shipping information page. On placing your order, you will receive an email containing a summary of the order.
Sometimes, delivery may take longer than the normal time due to unforeseen conditions such as:
Also, we will not be able to compensate for any mental stress or financial loss caused due to a delay in delivery.
Replacement is the action or process of swapping something in place of another. A Buyer can request a replacement whenever they are not happy with the item, whether it’s due to damage in shipping, a defective item, missing items, wrong item shipped, or similar reasons.
The Buyer needs to raise the replacement request within 3 days from the date of delivery of the products. The Buyer needs to raise a replacement request by contacting us for a replacement.
The following are the leading reasons:
Replacement Conditions:
CityWatches will accept Replacement only if the following conditions are met:
Note: If the same item is not available, CityWatches will refund the amount paid by you.
You agree to our Returns and Exchange Policy detailed here.
We aim to process our service promptly. If you want to cancel or amend your request, you can do so as long as the product hasn’t been delivered or the service isn’t provided yet. To cancel or amend your request, please get in touch with our customer service at cs@citywatches.co.uk.
We might terminate or suspend access to our service straight away, without any prior notice or liability, for any reason whatsoever, including any breach of these terms by any user.
All parts of the terms that are meant to last beyond termination will still apply, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
CityWatches won't accept any responsibility or liability for not being able to fulfil its obligations, including those under these terms of use, due to Force Majeure (i.e., external forces beyond our control). This includes, but isn't limited to, terrorism, natural disasters, strikes, or power failures. In such cases, the agreement between CityWatches and the user will be cancelled, and any payment made will be refunded.
CityWatches reserves the right to investigate complaints or reported violations of the Site Terms and take any action it deems appropriate, including but not limited to reporting suspected unlawful activity to law enforcement, regulators, or other third parties, and disclosing any necessary or appropriate information to such entities. This includes user profiles, email addresses, usage history, posted materials, IP addresses, and traffic information.
CityWatches reserves the right to seek all available remedies at law and in equity for violations of these Site Terms, including but not limited to blocking access from a particular IP address to the website.
These Site Terms include any notices on the website and constitute the entire agreement regarding access to and use of the website. If any provision of these Site Terms is unlawful, void, or unenforceable, that provision will be deemed severable and won’t affect the validity and enforceability of the remaining provisions.
CityWatches might choose not to take action against your failure to comply with these terms of use. However, we still retain our right to act in case of subsequent breaches.
These Terms are governed and construed in line with the Laws of Singapore without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms won’t be considered a waiver of those rights. If any provision of these Terms is held invalid or unenforceable by a court, the remaining provisions will stay in effect. These Terms constitute the entire agreement between us regarding our service and replace any prior agreements we might have had.
These Terms of Use might change from time to time. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. You should read our terms every time you visit our website. If you don’t agree to the new terms, please stop using the Service.
We also reserve the right to terminate access to certain users if they misuse our website.
This is to inform our users that we reserve the right to change our operating module at any time.
We want to make it clear that the content, logo, video, visual design, etc., and trademarks are the exclusive property of CityWatches. Unauthorised use of these trademarks for any purpose or in connection with a product or service not associated with CityWatches is strictly prohibited.
If you're interested in using any part of this website, you can request our consent by sending an email to cs@citywatches.co.uk.
If you have any questions, concerns, comments, or complaints regarding these Terms and Conditions and/or our collection or use of personal information, or if you wish us to stop processing your personal information for any particular purpose, please contact citywatches.co.uk at cs@citywatches.co.uk
Correspondence address:
1 UBI CRESCENT #06-05 NUMBER ONE BUILDING SINGAPORE (408563), Singapore. Contact Number: +65 68168400.
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